Responsible Gaming
at bdt67

1. Our Commitment to Player Safety

bdt67 approaches responsible gaming not as a legal box to tick, but as a core part of what we believe a trustworthy online casino platform should stand for. For players across Bangladesh — from Dhaka to Chittagong, from Sylhet to Cox's Bazar — gambling on bdt67 is designed to be an enjoyable, recreational activity carried out within personal boundaries that the player themselves define and controls.

We acknowledge that a small proportion of players may develop patterns of gambling behaviour that cause harm to themselves or their families. bdt67 takes this reality seriously. Our responsible gaming programme provides practical tools, clear information, and direct access to support — so that any player who needs help can find it quickly, without stigma or barrier.

All responsible gaming tools on bdt67 are available to every registered player free of charge, with no waiting period, and with immediate effect once requested. We do not require players to justify their use of protective tools, and we actively encourage all players to engage with these features as a routine part of healthy gambling habits — not just in response to a crisis.

bdt67 staff who interact with players — whether through live chat or email support — are trained to recognise signs of distress and to respond with empathy, appropriate signposting, and practical assistance. If you reach out to [email protected] about a gambling concern, you will be treated with complete confidentiality and respect.

2. Age Restriction Policy

bdt67 strictly prohibits access to its platform by any person under the age of 18. This is not merely a policy statement — it is enforced through a multi-layer verification process applied to every account on the platform.

Age Verification Process

At the point of registration, all players are required to confirm that they are 18 years of age or older by accepting bdt67's Terms & Conditions. However, self-declaration alone is not sufficient. Before any withdrawal is processed — and in some cases before deposits above certain thresholds are permitted — bdt67 requires KYC documentation proving the player's identity and date of birth. Acceptable documents include:

• Bangladesh National ID Card (NID) showing date of birth
• Valid passport
• Bangladesh driving licence with date of birth visible
• Birth certificate (for supplementary verification only, not standalone)

Accounts where the player is found to be under 18 years of age will be immediately suspended, all pending withdrawals cancelled, and the matter referred to our compliance team. Any deposits made by an underage player will be refunded to the original payment method (bKash, Nagad, Rocket, or bank account as applicable) after identity confirmation.

Parental Controls

If you are a parent or guardian and you believe that a minor in your household has accessed or registered on bdt67, please contact us immediately at [email protected] with the subject line "Underage Access Report". We will investigate and act promptly. We also strongly encourage the use of parental control software on shared devices to prevent minors from accessing gambling websites.

3. Recognising Problem Gambling

Problem gambling develops gradually and is not always easy to recognise — particularly for the person experiencing it. bdt67 wants every player to be informed about the early warning signs so that help can be sought before gambling-related harm becomes serious.

Problem gambling is not defined by how much money a person bets, or how frequently they play. It is defined by the impact that gambling has on a person's life: their finances, relationships, mental health, and daily functioning. A player who bets modest amounts can still experience problem gambling if those bets are made compulsively, in secrecy, or in pursuit of losses.

Common Warning Signs

The following patterns may indicate that gambling is becoming a problem rather than a recreational activity:

• Chasing losses: Continuing to play after significant losses in an attempt to win back money, often escalating bet sizes to do so
• Preoccupation with gambling: Spending a disproportionate amount of time thinking about gambling, planning the next session, or reliving past wins and losses
• Loss of control: Difficulty stopping or cutting down on gambling even when you want to, or when you have promised yourself or others that you would
• Gambling with money needed elsewhere: Using funds earmarked for rent, utilities, food, school fees, or family expenses to fund gambling activity
• Borrowing money to gamble: Taking loans, using credit, or asking family and friends for money in order to continue gambling
• Secrecy and deception: Hiding gambling activity, lying about time or money spent gambling, or feeling the need to be secretive about wins and losses
• Emotional dependence: Gambling to escape feelings of stress, anxiety, loneliness, boredom, or depression — using gambling as a coping mechanism rather than entertainment
• Neglecting responsibilities: Missing work, neglecting family responsibilities, or withdrawing from social activities because of gambling
• Irritability when not gambling: Feeling restless, anxious, or irritable when attempting to reduce or stop gambling

4. Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your gambling behaviour. There are no right or wrong answers — this checklist is for your own use and is entirely private. If you answer "yes" to three or more of these questions, bdt67 strongly recommends that you make use of our player protection tools and consider reaching out to a support organisation.

5. Player Protection Tools

bdt67 provides a comprehensive suite of player protection tools that can be accessed directly from your account settings at any time. All tools take effect immediately or within a maximum of 24 hours, and none require you to speak with a support agent unless you prefer to. Here is a detailed guide to each available tool:

6. Self-Exclusion & Account Closure

Self-exclusion is the most comprehensive player protection tool available on bdt67. It is designed for players who feel that a temporary break is not sufficient, and that a longer period of enforced separation from gambling is necessary for their wellbeing.

How to Request Self-Exclusion

Self-exclusion can be requested through either of the following channels:

• Via account settings: Navigate to Account Settings → Responsible Gaming → Self-Exclusion, select your preferred duration, and confirm. The exclusion takes effect within 24 hours.
• Via email: Send a request to [email protected] with the subject line "Self-Exclusion Request", including your registered username and chosen exclusion period. Our team will process your request within 24 hours and send a confirmation email.

Available Self-Exclusion Periods

• 6 months — recommended as a starting point for players experiencing early signs of problem gambling
• 1 year — suitable for players who have previously used shorter time-outs without lasting effect
• 3 years — for players seeking a significant long-term break from all gambling activity
• Permanent / indefinite — for players who wish to close their bdt67 account permanently with no possibility of reactivation

What Happens During Self-Exclusion

Once a self-exclusion is active on your bdt67 account, the following restrictions apply immediately:

• All access to games, sports betting, and the casino lobby is blocked
• No deposits can be made via bKash, Nagad, Rocket, Upay, or any bank transfer method
• All promotional communications (emails, notifications) from bdt67 are suppressed for the duration of the exclusion
• Any pending bonus offers are cancelled and removed from the account
• Withdrawal of any remaining account balance is permitted during the exclusion period — contact support to arrange this

Reactivation After Self-Exclusion

For exclusions of 6 months, 1 year, or 3 years, reactivation is possible after the chosen period has fully elapsed. Reactivation requires a formal written request to [email protected] and a mandatory 7-day review period during which bdt67 may offer information about responsible gaming resources. Reactivation is never automatic — the player must actively request it.

For permanent self-exclusion, reactivation is not available under any circumstances. A permanently excluded player who wishes to play on bdt67 again must create an entirely new account, which is only permitted if the player can demonstrate that at least five years have elapsed and provide evidence that they have received professional support for their gambling concerns.

7. Support & External Resources

bdt67's internal support team is available around the clock to assist players who have concerns about their gambling behaviour. However, we also recognise that some players benefit from speaking with an independent, professionally trained counsellor who operates outside the gambling industry. We strongly encourage players to make use of external support services where appropriate.

Contacting bdt67 Support

If gambling is causing you distress, financial difficulty, or relationship problems, please do not hesitate to reach out to our team. All communications about responsible gaming are treated with complete confidentiality. Our support team can help you activate any player protection tool, process a self-exclusion request, arrange withdrawal of your remaining balance, and signpost you to appropriate external resources.

Guidance for Family Members

If you are concerned about the gambling behaviour of a family member, partner, or close friend, bdt67 encourages you to have an open and non-judgmental conversation with them about your concerns. Avoid confrontational language and focus on the practical impact their gambling is having on the household. Encourage them to speak with bdt67 support or an external counsellor.

If the person concerned has a bdt67 account, you may contact us at [email protected] to raise a third-party welfare concern. We will handle the information sensitively and, where appropriate, will conduct a welfare check on the account in question. We cannot share account details with third parties, but we can act on welfare information within the bounds of our privacy obligations.

8. Protecting Minors

Protecting children and young people from exposure to gambling content is a responsibility bdt67 takes extremely seriously. In addition to our age verification requirements, we recommend the following measures for households where children or teenagers are present:

• Use device-level parental controls: Android and iOS devices both offer built-in parental control features that can restrict access to specific websites and app categories. Enable these settings on any shared or family device.
• Keep login credentials private: Never share your bdt67 username or password with anyone, including older teenagers. Store your login details securely and log out of the platform after every session on a shared device.
• Use a dedicated device for gambling: Where possible, access bdt67 only on a personal device that is not shared with other household members, particularly children.
• Have age-appropriate conversations: Talk to children and teenagers in your household about the risks of gambling in an honest, age-appropriate way. Young people who understand the mechanics of gambling — including the mathematical edge held by the house — are better equipped to resist its appeal.
• Install filtering software: Third-party internet filtering tools can block gambling websites at the network level across all devices connected to your home Wi-Fi — covering smartphones, tablets, laptops, and smart TVs simultaneously.

bdt67 does not direct any marketing or promotional content toward individuals under the age of 18. Our advertising does not appear on platforms, websites, or social media channels primarily used by minors. If you become aware of any bdt67 marketing material that appears to be directed at or accessible to persons under 18, please report it to [email protected] immediately.